Shipping within the continental USA:

Most packages will arrive within 3-5 business days. If the sculpture is considered oversized, 7-10 business days. A sculpture can be considered oversized if it is 2 ft in any dimension, you will receive a notification if your sculpture is oversized.

International shipping:

If you are an international admirer, we can ship to you! International shipping costs are variable. Please email [email protected] photos or descriptions of the artworks you're interested in and your shipping address to. We would be happy to provide a shipping quote and assist you in completing your order.

Insurance:

All purchases are fully insured for loss or damage during transit. Our in-house packing team uses an expansion foam that contours the artwork to create a custom mold for each shipment. Less than 1% of our packages have been damaged.

Receiving a damaged sculpture:

If you receive a sculpture that has been damaged during transit, we are sorry your package wasn't treated with care. Please be ensured, we will do our best to resolve this unfortunate situation. Feel free to call us at 206-602-6033 or follow the steps below.

Email the 2 items below to [email protected]:

1) 2-5 photos of the outside of the box and the sculpture's damage. If the damage is discovered while the sculpture is still in the box, please capture photos of it in the box and keep the sculpture in the box.

2) 1-3 sentenced describing the box's condition and the damage that occurred.

Example - "Hello, when we received the box, a corner was crushing and the side was dented. The salmon's tail is broken."

3) Allow 3-4 weeks for the insurance claim to process. You will either receive a refund or the sculpture can be repaired depending on the severity of the damage.

Returns

All sales are final

If you are unsatisfied with your purchase, please email us at [email protected] and we will do our best to resolve the issue.